AUREM / SUPPORT
A little help, when you need it.
Find answers about Mental Reset, your account and Premium.
Do I need to feel positive first?
No. Begin with your real current state. AUREM does not require a positive answer.
What happens after a Reset?
The experience closes with your feedback and a small next action you choose.
Why this castle?
From weather outside to a quiet room, then an open view of a path: the journey gives spatial form to Built Within.
Account and data
You can manage your profile, linked login methods and account deletion in the app’s settings. Account deletion is permanent.
Premium and subscriptions
Use Restore Purchases in AUREM to restore eligible access. Manage an Apple subscription through your Apple account’s subscription settings. Deleting the app or your AUREM account does not automatically cancel an Apple subscription.